About RIGHTSLEEVE: Promotional Products Agency

RIGHTSLEEVE is a promotional products agency helping companies establish emotional connections to their brand through creative merchandise collections

Headquartered in mid-town Toronto, our office is filled with an eclectic team of people who dig design, trends, products, and bringing outside passions into the office.

Our goal is simple, but not easy: When someone gets a piece of your swag, we want them to respond by saying "I love this."

To get there, we'll talk to you about your brand, your people, your audience, and, heck, maybe even your boss. (We definitely want you to look good in front of your boss.)

We'll hunker down and do fancy things like create storyboards to help you get a visual of what we're thinking. We'll also do some not so fancy things, like get on the phone and hammer out product specs to make sure things turn out right.

In the end, we'll deliver creative branded merchandise that your recipient will love.

What's involved in getting it right?

DESIGN
A logo wears the merchandise, not the other way around. Promotional merchandise without creativity and design is a missed opportunity. Our team works with clients to create merchandise that gets people talking - after all, isn't that the point?

SERVICE
On the phone, by email, in person, by tweet, by Facebook, in the rain, on a train — we keep our clients in the loop to make sure all bases are covered and needs are met. From first contact to delivery and beyond, your dedicated RIGHTSLEEVE team goes the extra mile to make sure you're satisfied. We're a coordinated team working in a cooperative, open-concept space - and we take amazing pride in the work we do.

PRODUCT
A good promotional product campaign can deliver a better ROI than many traditional advertising campaigns. That's why we track trends, find cool new ideas, and source high-quality, innovative products. We want our products to enhance your brand, not simply wear it.

Take the time to build a great team

"Graham believes two of the biggest challenges in the promotions industry are competition, and the perception that promotional it ems are just throw-away gifts."

RIGHTSLEEVE wins ASI Distributor Entrepreneur of the Year

"They were flush with convictions: that there was a market for retail-inspired clothing; that technology was an absolute necessity for future success; and that the ad specialty industry criminally ignored the idea of branding."

RIGHTSLEEVE Office Space Featured in The Globe & Mail Video

"With an open concept floor plan and minimalist decor - punctuated by pops of candy-apple red - Rightsleeve's office, located in Toronto's Davisville neighbourhood, makes a bold statement."

Client Retention: Can't Live Without You

"Rather than just sell promotional merchandise, Right Sleeve has adopted the role of consultant, helping its clients solve key business challenges."

Event Swag: 5 Ways To Give Attendees What They Want

"There's also plenty of eco-friendly physical swag available if you know where to look. Promotional items company Rightsleeve has an entire section devoted to green swag, which includes everything from recycled calendars to eco-friendly steak knives."

Mark Graham selected as an Industry "PPB Rising Star"

"Technology has been at the heart of RIGHTSLEEVE's rapid growth. Graham first developed an e-commerce website, then a full-fledged enterprise resource platform that also included back-end operations, CRM and order management."

Rightsleeve's tailor-made technology Video

"The Globe and Mail features RIGHTSLEEVE's technology strategy in this 2.5 minute documentary."

Mark Graham speaks with Michael Dell after winning the Dell Small Business Excellence Award Video

"Technology is the very backbone of our operations, enabling deeper engagement with clients, real-time feedback mechanisms, and fast and efficient delivery of products and services."

Making technology fit like a glove (The Globe & Mail)

"When Rightsleeve was launched in 2000, promotional products were traditionally marketed through direct sales, with clunky paper catalogues delivered directly to the customer."

RIGHTSLEEVE company profile in Counselor Magazine

"To win has been a game-changing experience for us. We knew we'd be able to represent the entire ad specialties industry."

RIGHTSLEEVE's technology infrastructure

"RightSleeve uses open source software, mobile devices and social media to make its presence known among the big players"

RIGHTSLEEVE's tech infrastructure profiled in PPB Magazine

"The promotional products business is not necessarily known for technological innovation — until now. RIGHTSLEEVE knew early on that its mission was to use technology in ways no other promotional products business could muster."

RIGHTSLEEVE's philosophy is captured in our 6 core beliefs

A logo wears the merchandise, not the other way around. Design matters. A lot.

On time. Every time. Guaranteed.

We love what we do. We want you to love what we do. And we work really, really hard to make you happy.

Our love of technology allows us to be more transparent, provide better service, and connect with people.

Style and quality don't have to be expensive. Our systems make us more efficient, and our sales chain and high volume mean lower price points.

Happy people work at RIGHTSLEEVE. Maybe it's the open concept office, or the weekly yoga, maybe it's Jack. Whatever it is - happy people mean better results.